Help center

How can we help?

Short, practical guides for setting up and running Flowesce. Can't find what you need? Email hello@flowesce.com.

Getting started

Set up the basics and start taking bookings.

Getting started with FlowesceThe order to set things up, the ten checks that have to pass before your booking page goes live, and how to find what is still missing.
Set your branches and opening hoursAdd a location, set opening hours with breaks and closures, and understand exactly how hours decide the times a client can book.
Add staff, assign their work, and set who can see whatAdd staff, connect them to branches and services so they can be booked, set their hours and time off, and choose the right login role for each person.
Add your services (and every reason one won't show up)Set price, duration, staff, branches, inventory, variants, deposits, and commission on a service, and fix the common reasons a service never reaches the booking page.
Track inventory and back-bar stockSet up products, understand when stock is deducted, use batch expiry and FEFO, read the Committed column, and connect inventory to services and your online shop.
Why your booking page shows no available timesA step-by-step checklist for the most common booking problem: the page loads but no times appear, or it says you are not taking bookings yet.

Online card payments

How online card payments work, how to turn them on, and what to do where they are not available yet.

Online storefront

Sell your retail products from your own website.

Set up and run your online storefrontList products, take reserve orders for pickup or shipping, fulfil them so stock and revenue flow through, and fix the reasons a product never shows up.